Privacy Policy

We gather and store client information with client authorizations. We offer a safe and secure environment for our borrowers and a great customer experience. We just collect information that is needed for the loan verification process so that you can get the loan amount timely. We offer you help in every step of the process. In particular, we gather personal information from clients that we believe is fundamental to accomplishing the business purposes referenced previously.

The data collected by us Includes:

  • Full Name
  • E-mail
  • Gender
  • Photograph
  • Mailing address
  • Posting code
  • Family details
  • University/College details
  • Contact Number
  • Linked prepaid wallet details
  • Bill details
  • Vehicle details
  • Permanent Account Number (PAN)

Our website additionally gathers contact numbers for verification to test the SIM on the device that exceptionally identifies you and fends off frauds to get unauthorized entry. We don't accumulate, read or store client SMS or call records.

Collecting Device Location and Device Information:

We assemble and screen the information about the area of the client's device to give users of your credit application, decline risks identified with your high-level application, and give pre-insisted tweaked advance offers.

Collecting Installed Applications:

We assemble a summary of the presented applications' metadata which fuses the application name, bundle name, introduced time, refreshed time, variant name, and structure code of each acquainted application on your device to assess your credit value and upgrade your profile with pre-endorsed revamp advance offers.


We need camera permission to result and catch the required KYC files in this manner. This allows us to auto-fill significant fields.ant name, and structure code of each acquainted application on your device to assess your credit value and upgrade your profile with pre-endorsed revamp advance offers.

As a piece of the assistance of the KYC venture, we anticipate admittance to your camera to enable you to begin your KYC communication. This assent grants us or our endorsed experts to play out your Video KYC while similarly taking screen captures of your unique Officially Verified Documents that you present during your Video KYC venture. Video KYC enables you to complete your KYC cautiously, effectively, and proficiently. Your video will be recorded and held for regulatory reasons along with the screen captures of unique Official Verified Documents.


We require microphone approval to engage a two-route correspondence between our approved expert and you to perform and complete your Video KYC. Your sound will be recorded for regulatory reasons.


We require storage permission with the objective that your KYC and other significant reports can be securely downloaded and saved money on your phone. You can then adequately transfer the right KYC-related records for speedier credit application nuances filling and disbursal measures. This ensures that you are furnished with a steady experience while using the application.

Usage and Disclosure of Personal and Other Information:

We access, store and use the information we assemble from you, according to the relevant laws to offer our Types of assistance, to explore and develop new ones subject to the limitations set out in this Privacy Policy.

We utilize this information to:

The data collected by us Includes:

  • Resolve disputes
  • Troubleshoot problems
  • Assist in promoting a safe service
  • Insightful analysis
  • Marketing and promotional activities including sending you SMSs, email, and WhatsApp.
  • Measure consumer interest and fulfillment in our products and services.
  • Notify you about online and offline offers, products, services, and updates.
  • Customize your experience.
  • Identify and ensure us against dubious or criminal activity, fraud, and other crimes.
  • Implement our terms and conditions.
  • Enhancement of our services and as in any case depicted to you at the time of collection.
  • In our endeavors to persistently enhance our product and service offerings, we gather and break down demographic and profile data about our client’s activity on our platform.

Terms to Use:

In general, terms and conditions are a declaration that includes the regulations that one must agree to follow to enjoy the services given. This agreement is quite lengthy. As a result, for your convenience, we have created a summary of the agreement. Customer satisfaction is our main focus. Please see below for a summary of the agreement's important points:

This website is for your personal use only and may not be used for commercial reasons.

Use of this website is subject to all of the Terms set out below - if you do not agree to the terms, please cease using the website immediately.

You solely must ensure that the information you supply us when using any of our websites is accurate and complete. A list of all of our group websites is mentioned at the end of the page.

You will not post content or take any action on the Website that may constitute libel or slander, infringes or violates someone else’s rights, that is protected by any copyright or trademark, or otherwise violates the law.

Content and information that you share will be available to other users of our website. You understand that such third parties may access, use, store and transfer such content and information and associate it with you.

You agree that you will not use the Website for commercial purposes.

We may remove any content or information that you share on the Website for any reason.

You agree that you will not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on our website.

Your Account:

Through the Website, you may be given the option to pre-register and/or apply for a loan. You promise to submit current, complete, and accurate information about yourself when pre-registering or applying for a loan on the Website. If any of the information you give is false, inaccurate, out of date, or incomplete, Creditwalle reserves the right to cancel your loan pre-registration and/or application and refuse any future use of the Website. We have the right to reject your loan application.

Loan Pre-Registrations and Applications:

You may be presented with the opportunity to pre-register and/or apply for a loan through the Website. When pre-registering or applying for a loan on the Website, you agree to provide current, complete, and accurate information about yourself. If any information you provide is untrue, inaccurate, not current, or incomplete, Creditwalle has the right to terminate your loan pre-registration and/or application and to decline to provide any future use of the Website. We reserve the right to decline your application for a loan.

Modifications and Alterations:

Creditwalle maintains the right, at our sole discretion and without notice to you, to alter or discontinue the Website, or any portion of the Website, for any reason. We reserve the right to amend the Terms of Service at any time without prior notice to you. Please review these Terms of Use regularly, as your continued access or use of the Website after any revisions have been effective will be deemed your final acceptance of the new Terms of Use.


This Website may contain links to non-affiliated third-party websites. These websites' Terms of Service, Privacy Policies, or security procedures may differ from those of Creditwalle.

No Warranty:

Creditwalle doesn't warrant the precision, sufficiency, or culmination of the data given thus and explicitly repudiates responsibility for any mistakes or exclusions in such data. No guarantee of any sort suggested, communicated, or legal including however not restricted to the guarantees of non-encroachment of outsider privileges, title, merchantability, qualification for a specific reason, and independence from PC infection, is given relating to the data. Mini-computers and apparatuses on the Site furnish you with ESTIMATES that might be unique concerning real sums.

Constraint of Liability:

You concur that all entrance and utilization of the Website and its substance is despite the obvious danger. On no occasion will Creditwalle be expected to take responsibility for any harms, including without limit immediate or circuitous, exceptional, coincidental, or considerable harms, misfortunes or costs emerging regarding the Website or any connected webpage or use thereof or powerlessness to use by any party, or regarding any disappointment of execution, mistake, oversight, interference, imperfection, delay in activity or transmission, PC infection or line or framework disappointment, regardless of whether it or agents thereof, are instructed concerning the chance of such harms, misfortunes or costs.


Our security strategy makes sense of how we treat your data and safeguard your protection when you utilize our site. Our security strategy is thusly fused by reference into these Terms of Use.


You consent to maintain all appropriate nearby, state, public, and worldwide regulations and guidelines in your utilization of the Website. Our site is accessible just to people who are allowed to utilize it under relevant regulation. If you don't qualify, kindly don't utilize our site. You consent to be exclusively answerable for your activities and the substance of your transmissions through the Website. You make a deal to avoid imitating any individual or substance or dishonestly state or in any case, distort your personality or association with an individual or element. Your address warrant that you have the lawful right and capacity to go into these Terms of Use and to involve the Website as per these Terms of Use. Unapproved utilization of this Website, including however not restricted to unapproved section into Creditwalle site, abuse of passwords, or abuse of any data posted on a webpage, is precluded.